Silicon’s leaders offer an average of 10 years of experience in the IT industry to complement the numerous industry certifications that enable our highly qualified technical staff and associates to deliver best-in-class services:
Our Support Team
Silicon’s Certified Engineers & Technicians are covered under 24 hours Accidental Insurance Policy that gives Confident & safety while they are working on any network project. Our trained Engineers are equipped with engineering standard tools to provide 24 x 7 x 365 service support in the Information Technology field of designing Local Area Networks (LAN’s) and Wide Area Networks (WAN’s), having Certification in world renowned products Cisco, IBM, Microsoft, D-link, Tandberg , AMP, Systimax, , to minimize costly down-time and to allow you to focus on your core business.
Our Skilled Workers
Assisting to Network & Systems Engineers, our skilled workers are providing their services in field of cabling / Ducting, LAN trouble shooting, Radio Tower climbing for AP/Bridges & other civil works.
Our bouquet of support services that you can choose from, for hardware, software and solutions. From Configuration & upgrades to self-maintenance, from preventative measures to 24×7 problem resolutions, there is a suite of services that you can customize for your enterprise.
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Advantages of our support services
- Flexibility of services
- Availability of spares
- Availability of Engineers
- 24 * 7 support
- Uptime Guarantee
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Site Support
- 8×5 Services Contracts – Next Business Day Response
- 8×5 Services Contracts – Same Business Day Response
- 8×5 Services Contracts – 4 Hours Response
- 24×7 Services contracts – 4 Hours Response
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Core Support professionals (Click here for more information)
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Mr. Wajahatullah Khan
Manager Technical Support
wajahat@silicon.net.pk
Mr. Wajahat oversees the day-to-day operations of Silicon’s Network & System support team across the country. His unique ability to explain complex technical issues in non-technical terms makes him a valued asset to companies who rely on us for advice that makes sense to them and their business.
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Syed Ather Ali
Asst. Manager Networks & systems
ather@silicon.net.pk
A veteran of Silicon Technologies, Ather’s expertise in Core networking, switching and Server platforms makes him an ideal Senior Systems Executive for Silicon. He had very good skills to provide customer satisfaction. With Active services of Network including Consulting, planning, designing, and their implementation.
Certified Engineer
IBM, Microsoft, 3Com, Tandberg Data, Sony Storage, US Robotics
D-link, CCDA, Cisco SMBEN, Cisco CBCSEN
Training Certification
CWNA, MCSE 2003, Linux SA1 & SA2
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Mr. Salman Raza Khan
Asst. Manager Infrastructure
Salman@silicon.net.pk
Salman manages the Network Infrastructure Wing and provides our clients with personal service everyday. As the hub of the Network Services department, all IT Solutions clients pass through Salman’s Desk on their way to having their technology problems resolve.
Certified Engineer
AMP Networks (Troubleshooting & Designing)
D-link wireless, Systimax Design Engineer
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Tauseef Masood (Based in Lahore)
Technical Support Executive ( Central )
tauseef@silicon.net.pk
Certified Engineer
D-link, systimax, IBM, Microsoft
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Imran Faroqui (Based in Islamabad)
Technical Support Executive ( North )
imran@silicon.net.pk
Certified Engineer
AMP Networks (Troubleshooting & Designing)
DELL Certified Professional
D-link, Microsoft, systimax
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