Support

Silicon continuously reviews its services & product range to ensure that it remains at the leading edge.
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Powerful and scalable connectivity solutions and programs for Small, Medium and Enterprise-sized.
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For Support / Help Desk

Technical Support
Call: 9221-345-37287 Or Email: support@silicon.net.pk

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Silicon’s leaders offer an average of 10 years of experience in the IT industry to complement the numerous industry certifications that enable our highly qualified technical staff and associates to deliver best-in-class services:

Our Support Team

Silicon’s Certified Engineers & Technicians are covered under 24 hours Accidental Insurance Policy that gives Confident & safety while they are working on any network project. Our trained Engineers are equipped with engineering standard tools to provide 24 x 7 x 365 service support in the Information Technology field of designing Local Area Networks (LAN’s) and Wide Area Networks (WAN’s), having Certification in world renowned products Cisco, IBM, Microsoft, D-link, Tandberg , AMP, Systimax, , to minimize costly down-time and to allow you to focus on your core business.

Our Skilled Workers

Assisting to Network & Systems Engineers, our skilled workers are providing their services in field of cabling / Ducting, LAN trouble shooting, Radio Tower climbing for AP/Bridges & other civil works.

Our bouquet of support services that you can choose from, for hardware, software and solutions. From Configuration & upgrades to self-maintenance, from preventative measures to 24×7 problem resolutions, there is a suite of services that you can customize for your enterprise.

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Advantages of our support services
  • Flexibility of services
  • Availability of spares
  • Availability of Engineers
  • 24 * 7 support
  • Uptime Guarantee
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Site Support
  • 8×5 Services Contracts – Next Business Day Response
  • 8×5 Services Contracts – Same Business Day Response
  • 8×5 Services Contracts – 4 Hours Response
  • 24×7 Services contracts – 4 Hours Response
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Core Support professionals (Click here for more information)